At bc77, we understand that your personal data is sensitive and belongs to you. This Privacy Policy explains exactly what information bc77 collects from Pakistani players, how it is used, who it is shared with, how long it is retained, and what rights you have over your own data.
bc77 does not sell, rent, or auction personal data to third parties for commercial gain under any circumstances. Your data is used solely to operate the bc77 Platform and comply with legal obligations.
All personal data transmitted between your device and bc77's servers is encrypted using 256-bit SSL technology. Data stored on bc77 servers is encrypted at rest using industry-standard encryption protocols.
bc77 recognises and upholds your right to access, correct, restrict, port, and in certain circumstances delete your personal data. All data subject requests are handled within legally mandated timeframes.
bc77 collects only the personal data that is strictly necessary to operate the Platform, process payments, verify identity, and comply with regulatory requirements. We do not collect data speculatively.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law or our gaming licence obligations. Retention schedules are reviewed regularly.
bc77's data handling practices align with internationally recognised data protection standards including GDPR principles, applied to all players regardless of geography as bc77's baseline standard.
1.1 For the purposes of this Privacy Policy, bc77 ("bc77", "we", "us", "our") is the data controller responsible for the personal data collected through the bc77 Platform at bc77.vu. As data controller, bc77 determines the purposes for which, and the manner in which, personal data is processed.
1.2 bc77 operates an online casino and sports betting Platform targeting Pakistani players. The Platform includes casino games, a live casino, sports betting markets covering cricket, PSL, volleyball, and other sports, slot games, and roulette, all denominated in Pakistani Rupees (PKR).
1.3 bc77 operates under an internationally recognised gaming licence which imposes specific obligations on bc77 regarding the collection, verification, and retention of personal data. Compliance with these licence obligations constitutes a legal basis for certain data processing activities described in this Policy.
1.4 Contact details for privacy-related enquiries and formal data subject requests are set out in Section 16 of this Policy.
2.1 This Privacy Policy applies to:
2.2 This Policy does not apply to third-party websites, platforms, or services that may be linked from the bc77 website. bc77 is not responsible for the privacy practices of any third party, and players should review the privacy policies of any third-party service they access independently of the bc77 Platform.
2.3 This Policy is reviewed and updated periodically. The version date at the top of this page indicates when the most recent update was made. Material changes to this Policy will be communicated to registered account holders via email or on-Platform notification.
3.1 bc77 collects the following categories of personal data from players and Platform visitors:
4.1 bc77 collects personal data through the following channels:
5.1 bc77 processes personal data on the following legal bases:
| Legal Basis | Data Categories Processed | Examples of Processing Activities |
|---|---|---|
| Contractual Necessity | Identity, Contact, Financial, Gaming | Account creation and management; processing deposits and withdrawals; providing access to casino and sportsbook products |
| Legal Obligation | Identity, Financial, Gaming | KYC verification; AML compliance; regulatory reporting to gaming licensing authority; age verification enforcement |
| Legitimate Interests | Technical, Gaming, Behavioural | Fraud detection and prevention; responsible gaming monitoring; Platform security and abuse prevention; business analytics |
| Consent | Contact, Technical | Marketing emails and SMS (where opted in); non-essential cookie placement; promotional personalisation |
5.2 Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing communications can be effected via the unsubscribe link in any marketing email or by contacting bc77 support.
6.1 bc77 uses personal data for the following purposes:
6.2 bc77 does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where such automated processing is a necessary component of fraud detection or AML screening systems required under bc77's regulatory obligations.
7.1 bc77 shares personal data with third parties only in the following circumstances and only to the minimum extent necessary:
7.2 bc77 does not share personal data with advertisers, data brokers, or any third party for commercial gain. No personal data is sold, licensed, or transferred to third parties for their own marketing or commercial purposes.
8.1 bc77 uses cookies and similar tracking technologies on the bc77 Platform. A cookie is a small text file placed on your device by a website. bc77 uses the following categories of cookies:
8.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent access to the bc77 Platform. Disabling other cookie categories will not prevent Platform access but may reduce the quality of your experience.
8.3 bc77 does not use cookies to serve third-party advertising, and bc77 does not participate in cross-site tracking networks or advertising exchange programmes.
9.1 bc77's servers and data processing infrastructure may be located outside Pakistan. Where personal data is transferred outside the country of collection, bc77 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that required in the jurisdiction of collection.
9.2 Safeguards used by bc77 for international data transfers include:
9.3 For queries regarding international data transfers and the specific safeguards applied, please contact bc77's Data Protection contact as described in Section 16.
10.1 bc77 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention period required by law or by the obligations of bc77's gaming licence.
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Identity and KYC documents | 5 years from account closure | Gaming licence regulatory requirement; AML compliance |
| Financial transaction records | 5 years from transaction date | Gaming licence regulatory requirement; AML compliance |
| Gaming activity records | 5 years from account closure | Gaming licence regulatory requirement |
| Customer support records | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | 3 years from consent withdrawal | Legal obligation (demonstrating lawful basis) |
| Technical and device logs | 12 months from collection | Security and fraud prevention |
10.2 On expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original personal data. Anonymised data may be retained indefinitely for aggregate analytical purposes.
11.1 bc77 implements technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include:
11.2 Despite bc77's implementation of security measures, no internet transmission or electronic storage system is 100% secure. Players are encouraged to use strong, unique passwords for their bc77 account and to enable two-factor authentication.
12.1 bc77 recognises the following rights of data subjects in relation to their personal data. These rights are subject to applicable legal limitations and regulatory obligations that may restrict bc77's ability to comply in certain circumstances:
Request a copy of the personal data bc77 holds about you and information about how it is processed.
Request correction of inaccurate personal data or completion of incomplete data held by bc77.
Request deletion of your personal data in circumstances where retention is no longer legally justified.
Request that bc77 restricts processing of your data in certain circumstances, such as during a dispute.
Receive your personal data in a structured, machine-readable format for transfer to another controller.
Object to processing of your personal data based on legitimate interests, including direct marketing.
12.2 To exercise any of your data rights, please submit a written request to bc77 via the contact details provided in Section 16. bc77 will acknowledge all data subject requests within 72 hours and provide a substantive response within 30 calendar days, or within an extended period of up to 90 days for complex requests (with notification of the extension).
12.3 bc77 will not charge a fee for responding to data subject requests except in cases where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
13.1 bc77 strictly enforces a minimum age requirement of 21 years for all account registrations and Platform access. The bc77 Platform is not directed at, and bc77 does not knowingly collect personal data from, individuals under the age of 21.
13.2 bc77 implements age verification procedures at the point of registration and during the KYC process. Any account where the holder is found to be under 21 will be immediately suspended, all gaming activity voided, and any deposited funds returned in accordance with bc77's Terms & Conditions.
13.3 If bc77 discovers that personal data has been collected from a person under the age of 21, that data will be deleted as promptly as is permissible under bc77's regulatory obligations. Parents or guardians who believe a minor may have registered an account with bc77 should contact bc77 support immediately.
13.4 Parents and guardians are encouraged to use parental control and content filtering software to prevent minors from accessing online gambling services. bc77 recommends reviewing internet safety resources provided by relevant consumer protection organisations.
14.1 bc77 sends promotional communications, including bonus offers, tournament notifications, and product updates, to players who have provided consent to receive such communications during the registration process or subsequently via their account settings.
14.2 You may withdraw your consent to receive marketing communications at any time by:
14.3 Withdrawal of consent to marketing communications will not affect transactional communications that bc77 is required to send in connection with your account, including deposit confirmations, withdrawal notifications, account security alerts, and legally required notices.
14.4 bc77 does not share your contact details with third-party marketers, and all promotional communications sent to you originate directly from bc77.
15.1 bc77 reserves the right to update this Privacy Policy at any time to reflect changes in bc77's data processing practices, applicable law, or regulatory requirements. The version date at the top of this page will be updated whenever a material change is made.
15.2 Where changes are material — meaning they affect your rights or the fundamental ways in which bc77 processes your personal data — bc77 will provide advance notice to registered account holders via email or prominent on-Platform notification prior to the changes taking effect.
15.3 Continued use of the bc77 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept a material change to this Policy, you may request account closure and, subject to regulatory retention obligations, deletion of your personal data in accordance with Section 12.
16.1 For all privacy-related enquiries, data subject access requests, and complaints regarding bc77's data handling practices, please contact bc77 using the following details:
Email: [email protected]
16.2 Please mark privacy-related correspondence clearly as a "Data Protection Enquiry" or "Data Subject Request" to ensure it is routed to the appropriate team. bc77 aims to acknowledge all privacy enquiries within 72 hours and to provide a substantive response within 30 calendar days.
16.3 If you are not satisfied with bc77's response to a privacy complaint or data subject request, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the dispute resolution body designated under bc77's gaming licence.
bc77 is built on a foundation of player trust. Explore Pakistan's most complete online gaming platform knowing your personal data is handled with the care and transparency it deserves.